Last Updated: June 12, 2018
Thank you for using Good Dog!
This Privacy Policy explains how we collect, use, process, and disclose your information across the Good Dog Platform.
If you see an undefined term in this Privacy Policy (such as "Listing" or "Good Dog Platform"), it has the same definition as outlined in our Terms of Service.
There are three general categories of information we collect.
We collect information you share with us when you use the Good Dog Platform.
When you use the Good Dog Platform, we collect information about the services you use and how you use them.
We may collect information that others provide about you when they use the Good Dog Platform, or obtain information from other sources and combine that with information we collect through the Platform.
We use, store, and process information about you to provide, understand, improve, and develop the Good Dog Platform, and to create and maintain a trusted and safer environment.
We may share your information at your direction or as described at the time of sharing, such as when you authorize a third party application or website to access your Account.
To help facilitate transactions, we may share your information with other Members as follows:
The Good Dog Platform lets you publish information that is visible to the general public. For example:
Information you share publicly on the Good Dog Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
We use a variety of third party service providers to help us provide services related to the Good Dog Platform. Service providers may be located inside or outside of the European Economic Area (“EEA”). For example, service providers may help us: (i) verify or authenticate your identification; (ii) check information against public databases; (iii) assist us with background checks, fraud prevention, and risk assessment; or (iv) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf, and are contractually obligated to use it consistent with this Privacy Policy.
Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Good Dog Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.
The social media platforms with which we may share your personal data are not controlled or supervised by Good Dog. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.
Please note that you may, at any time ask Good Dog to cease processing your data for these direct marketing purposes by sending an e-mail to opt-out@gooddog.com.
In jurisdictions where Good Dog requires a registration, notification, permit, or license of a Breeder with a local governmental authority in accordance with local law, we may share information of participating Breeders with the relevant authority, both during the application process and, if applicable, periodically thereafter, such as the Breeder’s full name and contact details, address, tax identification number, and Listing details.
Good Dog may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties if, and to the extent, we are required to do so by law or if such disclosure is reasonably necessary: (i) to comply with a legal process and to respond to claims asserted against Good Dog; (ii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability; (iii) to enforce and administer our Terms of Service or other agreements with Members; (iv) for fraud investigation and prevention, risk assessment, customer support, product development and debugging purposes; or (v) to protect the rights, property or personal safety of Good Dog, its employees, its Members, or members of the public.
We will attempt to notify Members about these requests unless: (i) providing notice is prohibited by the legal process itself, by court order, or by applicable law; or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Good Dog’s property, its Members and the Good Dog Platform (collectively, “Risk Scenarios”). In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no Risk Scenarios apply.
We may display parts of the Good Dog Platform (e.g., your Listing page) on sites operated by Good Dog’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed.
If Good Dog undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and non-personally identifiable information for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
We may review, scan, or analyze your communications on the Good Dog Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we may scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
You may link your Good Dog Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:
Parts of the Good Dog Platform may use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.
The Good Dog Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Good Dog doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Good Dog, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
You may review, update, or delete the information in your Account by logging into your Account and reviewing your Account settings and profile.
For information on how to cancel your Account, you may send us an email at any time. Note that information that you have shared with others (like Reviews or forum postings) may continue to be publicly visible on the Good Dog Platform in association with your first name, even after your Good Dog Account is cancelled.
The Services are available exclusively within the U.S. and, as such, are intended for use by persons residing in the U.S.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. However, the Internet is not a 100% secure environment so we can’t guarantee the security of the transmission or storage of your information.
Good Dog reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Good Dog Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access or use of the Good Dog Platform will constitute acceptance of the revised Privacy Policy.
If you have any questions or complaints about this Privacy Policy or Good Dog’s information handling practices, you may email us or contact us at:
Good Dog, Inc., Legal Department, 99 University Place, 3rd Floor, New York, NY 10003.